Returns & Exchanges

At Mars By GHC, we want you to look and feel your best, which is why we offer a 30-day window for hassle-free returns and exchanges on all eligible fashion items. If you are not completely satisfied with your purchase, simply ensure the items are unworn and in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

• 3.
  Schedule a Pickup

  Choose a convenient time for our courier partners to collect the package from your doorstep, or drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.