Frequently Asked Questions
Everything you need to know about your Mars By GHC shopping experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days for domestic orders. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery progress.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Center to initiate the process.
How do I know which size will fit me best?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
At Mars By GHC, we are committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who adhere to fair labor practices and environmental standards.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.